Get In The Know

Please browse through our frequently asked questions for information about us and our services. For more information call 615-962-9500 or email.
Accepting Insurance, HSA & Medical Flex Cards
Q: Do you have memberships?
A: No we do not do memberships. We do have a monthly unlimited package which saves you money if you plan on using our facility 3 or more hours a week.
Q: Do you accept my Insurance?
Yes, we accept all insurances. We also accept HSA and Medical Flex cards.
Q: Do I need a note from my doctor to use your services?
A: No, anyone can use our services. You only need a prescription if you want to work with our physical therapist and you want your insurance to pay for your aquatic therapy.

Most people use our rehab specialists and personal trainers or come on their own. You do not need a prescription for these types of services.
Q: What should I bring with me?
A: Please bring your own towel. Some people wear water shoes, but it is not mandatory. You may want to bring a bag for your wet clothes.
Q: Why should I use aquatic physical therapy instead of traditional land therapy?
A: LESS PAIN, MORE GAIN! There are many benefits of aquatic therapy! While submerged in water, buoyancy assists in supporting the weight of the individual. This decreases the amount of weight bearing which reduces the force of stress placed on the joints. This aspect of aquatic therapy can be especially useful for patients with arthritis, healing fractured bones, or who are overweight. By decreasing the amount of joint stress it is easier and less painful to perform exercises.

The resistance of the water allows for muscle strengthening without the need of weights. Using resistance coupled with the water's buoyancy allows a person to strengthen muscle groups with decreased joint stress that can not be experienced on land.

Aquatic therapy also utilizes hydrostatic pressure to decrease swelling in the joints and soft tissue. The hydrostatic pressure produces forces perpendicular to the body's surface. This pressure provides joint positional awareness to the patient. As a result, patient proprioception is improved. This is important for patients who have experienced joint sprains, as when ligaments are torn, our proprioception becomes decreased.
Q: Who should use aquatic personal training?
A: Aquatic personal training is perfect for almost any type of person, of almost any age, and any ability. Our instructors create workouts personalized to your goals and needs. If you are training for sports, if you want to improve your strength, rehab after surgery or an injury, want to lose weight, or want to simply improve your general fitness and tone-up in a new, and exciting way, aquatic personal training is a great, fun way to reach your goals!
Q: What is HydroMassage?
A: With HydroMassage, a powerful wave of heated water spans the full width of the user's body providing a powerful massage. Users enjoy total relaxation while remaining comfortable and fully clothed. The system provides a fully customizable massage. HydroMassage is a comfortable, convenient, and affordable form of heated deep tissue hands-free massage. HydroMassage provides a relaxing, rejuvenating massage that most agree is more effective, efficient, and affordable than a traditional hands-on massage.
Q: What are the benefits of doing aquatic therapy and exercise in warm water?
A: Using warm water during aquatic therapy and exercise assists in relaxing muscles and vasodilates vessels, increasing blood flow to injured areas. Patients with muscle spasms, back pain, and fibromyalgia can find this aspect of aquatic therapy especially therapeutic. Warm water is also much more comfortable, enjoyable, and relaxing compared to cool and luke-warm pools.
Q: Do I need to know how to swim?
A: No. Our therapy pools are designed for those who do not know how to swim or are afraid of water. Our therapy pools are custom designed with completely flat floors and no deep ends. The water is 4 feet deep and 12 feet wide, so you can always get to an edge quickly. There are also hand rails on the wall to make it easy to hold on.
Q: Do I need a swimsuit?
A:No. You can wear shorts and a t-shirt if you prefer.

We encourage t-shirts over bikinis for exercise and therapy. We do not want to overly distract those receiving care during their appointment. Shorts or swim trunks will do for the men. No speedos please!

Remember: only go skinny dipping in the bathtub at your house!